Privacy Policy

This policy illustrates how Votorantim Cimentos, directly or through its affiliates, processes personal data of users (hereinafter “user”, or “You”) in accordance with Law No. 13.709/18 (General Personal Data Protection Law – “LGPD”), and how this data is used, shared and how it can be accessed, changed or deleted. As proof of its commitment to privacy, Votorantim Cimentos defined this policy within the broader scope of a privacy management model, to ensure its full compliance as the basis of the company's culture. All personal data provided by you through our Website is used exclusively for the purposes described below.

What categories of personal data does Votorantim Cimentos collect about me and how is this data collected?

“Personal data” means any information relating to You. Votorantim Cimentos will collect, process and use the following categories and types of personal data about You:

• Identification info, such as your name, surname, CPF;
• contact details, such as your email address, home address, home phone number, cell phone and state of residence;
• professional data, such as the company I work for, department, position, business address, business phone number, and
• data about your preferences, such as content that You are interested in receiving, areas of interest;
• data about your use of our services or the Site, such as if You contact us regarding any issue related to our service on the Site, how You interact with our services, the logs related to each session, including IP address, date and time of access;
• data relating to your social media profile, if You decide to share content from the Website on these channels through plug-ins (eg, fb share, etc.), some data published by the user on their social network will be collected by the Website and processed for the corresponding functions. The use of these plug-ins implies sharing the corresponding actions and information on the respective social networks; our services, the logs related to each session, when You access your account;
• browsing data, You browse the Website, Votorantim Cimentos uses certain technologies (cookies, see below for more information) that automatically collect certain information elements related to the way in which the user uses our services, such as IP address or other unique code of the device ( computer, mobile device or other devices) used by the user to browse the website, date and time of access; identification as a registered user or not; technical information that may include the user's originating URL; browser information; language. This information helps us to continually improve our services as well as monitor the accuracy of Site operations and is not intended to be associated with user identification data. However, browsing data may identify you when compared to your personally identifiable information.

Your personal data is collected from the following sources:

• data that You provide to us directly, when registering on the Website or contacting us; It is
• information obtained through automatic tracking systems when using the Site and its services.

For what purposes does Votorantim Cimentos use this personal data?

Votorantim Cimentos will process your personal data for the following purposes:

• allow You to register on the Site;
• provide the services available through the Site (e.g. managing the registration process and account access, account management);
• manage and respond to quote requests;
• assist the user in their experience on the Website, clarifying doubts and suggesting content;
• technically manage the Site and its operational functions, including technical troubleshooting, statistical analysis, testing and research;
• prevent or discover fraudulent activity or misuse that is harmful to our Site or that threatens the security of transactions;
• comply with legal requirements set out in Brazilian laws and regulations, as well as court orders or decisions or requests from authorities;
• protect the cybersecurity of users, the Site and services;
• defend Votorantim Cimentos in court or at the administrative level, for example, in case of violation by Web users, or to exercise and protect the rights and property of Votorantim Cimentos;
• respond to user requests (e.g., managing information requests);
• send users operational communications related to the provision of the service or products, sales and after-sales assistance;
• for marketing purposes, in the support and promotion of Votorantim Cimentos' activities, including to send commercial and promotional communications and periodic updates (for example, by email, telephone, text messages/SMS, postal service, social network and newsletter) related to Votorantim Cimentos products, services, institutional materials, initiatives and events organized by and/or in collaboration with Votorantim Cimentos, respecting the user's right to opt out of receiving marketing communications at any time;
• to send technical information about civil construction, works, projects, store management, products and applications, construction site, works and innovation, and other content associated with Votorantim Cimentos' institutional and promotional communication;
• interact with users on the Website to suggest products, clarify doubts or facilitate their use of the Website or their purchase of products;
• carry out, by mail, telephone or e-mail, statistical analyses, studies and market research related to Votorantim Cimentos products and services;
• participate in and manage promotions and competitions available on the website, if any;
• in cases where the user is not yet a Votorantim Cimentos customer, if he registers and indicates his contact, to send commercial and promotional communications and periodic updates (for example, by email, telephone and newsletter) related to products, services , Votorantim Cimentos initiatives and events organized by and/or in collaboration with Votorantim Cimentos, and to carry out, by mail, telephone or e-mail, statistical analyses, studies and market research related to Votorantim Cimentos products and services. The user may, at any time, choose to stop receiving marketing communications.

Why does Votorantim Cimentos need to collect, process and use my personal data?

We will process your personal data in strict compliance with applicable legislation, especially Law No. 13.709/18 (General Personal Data Protection Law or “LGPD”). Our personal data processing activities are based on one of the legal bases provided for in the LGPD, and this is what we will explain to you below.

When you ask us for action or contact us in relation to Votorantim Cimentos products, we will process your personal data to execute a contract or procedure.
preliminary related to a contract between You and Votorantim Cimentos, under the terms of article 7, V of the LGPD.

We will also process your personal data based on our legitimate interests, in accordance with article 7, IX of the LGPD. Our legitimate interest is to support and promote our sales activities, and ensure the provision of complete information to users about products and about Votorantim Cimentos.

Finally, if necessary, Votorantim Cimentos may process your personal data to comply with the law and exercise the rights of Votorantim Cimentos or third parties, under the terms of article 7,
II and VI.

Who can Votorantim Cimentos share my personal data with?

To achieve the purposes described in this Privacy Policy, some companies may be involved in processing activities, both as controllers and controllers, and as operators, and for this purpose Votorantim Cimentos may share your personal data with third parties, as indicated below.

However, under our internal policies, we limit the third parties who have access to personal data to what is necessary. For the purposes described here, we may share
your personal data:

• technology and IT consultants and companies authorized to manage the Site and provide services related to the Site, hosting providers and database service providers;
• with regulators, authorities and other third parties, if necessary to comply with legal obligations or to exercise the rights of Votorantim Cimentos or third parties;
• with acquiring companies, in the context of an acquisition or other asset sale transaction or corporate transaction involving Votorantim Cimentos;
• with operators. To the extent necessary for the processing purposes indicated in this Privacy Policy, Votorantim Cimentos may share your personal data with third parties, either within the Votorantim Cimentos economic group or independent third parties, to process personal data in accordance with our specific instructions, in name of Votorantim Cimentos (“Operators”). The Operators may process data to administer our database, support IT systems and support the organizational activities of Votorantim Cimentos, and will be subject to contractual obligations to implement technical and organizational security measures to protect personal data and only process data in accordance with Votorantim Cimentos instructions.

Some of the third parties that have access to personal data may be located in other countries or may process data outside Brazil. The level of data protection in the other country may not be equivalent to the level of protection in Brazil. Therefore, we will only transfer your personal data to countries that the National Data Protection Authority (“ANPD”) decides have an adequate level of protection, or we will take effective measures to ensure that all recipients of personal data implement an adequate level of protection. of data protection. We do this, for example, through contractual means, entering into contracts for the international transfer of personal data in accordance with standard clauses, in compliance with the provisions of the LGPD.

Personal data management

The provision of personal user registration data is voluntary and optional. Users can freely decide not to provide information for contractual purposes, as well as later delete their registration. Furthermore, at any time the user can choose to stop receiving marketing communications or other institutional communications from Votorantim Cimentos by clicking to stop receiving marketing communications, on the link present in all communications. If the user does not provide registration data, or unsubscribes from receiving marketing communications, the user will not have access to part of the functionalities and content available on the Website, but management will be the responsibility of the user, and we will respect their choices.

Security

Votorantim Cimentos will adopt technical and organizational security measures to protect user information against unauthorized access or use.

For data accessible from a specific user account, Votorantim Cimentos informs that the password is one of the account protection mechanisms, therefore, users are invited to use a password that is sufficiently secure and stored in a secure location, limiting access to the same on their own computers and browsers, disconnecting it after having visited the Site.

How long will Votorantim Cimentos keep my personal data?

Votorantim Cimentos processes your personal data only for the purposes described in this Privacy Policy. Personal data is maintained and deleted in accordance with Votorantim Cimentos' retention policy, to the extent necessary for the purposes of processing, and must be deleted: (i) as soon as the reason for its use comes to an end; or (ii) if the period is determined by Law. Votorantim Cimentos will also process the data until the statute of limitations provided for in applicable legislation for possible actions relating to the data. User information is processed at the facilities of Votorantim Cimentos, its affiliates and in the locations where the servers are located. For more information, contact Votorantim Cimentos through the channels indicated below.

Cookies

Cookies:

To improve navigation on the Site, Votorantim Cimentos uses “cookies”. A cookie is a small file, usually made up of letters and numbers, that is downloaded to a computer when the user logs on to specific websites. “Cookies” allow a website to recognize a user's computer, track user navigation across various pages on a given website, and identify users who return to the website. “Cookies” do not contain information that personally identifies the user, but the personal information that Votorantim Cimentos records about the user can be linked to information kept in “cookies” and extracted from them.

Web beacons:

This Votorantim Cimentos website may have digital images recognized as web beacons (sometimes also defined as GIF or pixel tag), also linked to the use of cookies, with the aim of collecting information about how the website is used. Web beacons can provide some types of information found on the user's computer, such as the time and date the page was visited, the description of the page where the web bacon is found or the same cookies. These web beacons may also be found in promotional email messages and internal newsletters for the purpose of confirming that the message has been opened and read. Votorantim Cimentos may use third-party web beacons to facilitate the collection of grouped statistics on the effectiveness of its advertising campaigns or other aspects relating to the execution of its websites.

Types and Purposes of Cookies:

“Cookies” can be technical, analytical and profiling:

A) Technical “cookies” are used to perform and facilitate your navigation, to provide and allow you to use the Website’s services. “Cookies” allow, during a second access, for example, not to have to re-enter data, such as the username for login.
B) Analytical “cookies” are used to analyze and monitor the way in which the website is used (for example, number of accesses and pages viewed), in order to allow Votorantim Cimentos to make constructive changes to the website, in relation to its operation. and navigation.
C) Profiling “cookies” are used to track your navigation on the Site and create profiles about your tastes, habits, choices, etc. These “cookies” can be used to send advertising messages in accordance with the preferences that have already been shown when browsing online.

Votorantim Cimentos uses the following “cookies”:

Enabling or disabling cookies and web beacons

Users can authorize Votorantim Cimentos to use cookies and web beacons. If users do not agree, they must configure their browser to refuse to accept cookies. Please note that refusing/disabling cookies may limit the usability and easy navigation of the Site.

Questions Channel

If you have any questions about the use of Cookies, please contact us as indicated in the item below (Who can I contact regarding this matter?).

Data of minor users

This Site is not intended for children under 18 years of age and Votorantim Cimentos does not intentionally collect your personal information.

If any information about minors is stored involuntarily, Votorantim Cimentos will arrange for its deletion in a timely manner, at the request of users.

In the activities described here, does Votorantim Cimentos make decisions solely based on automated processing of personal data?

No, Votorantim Cimentos does not make decisions solely based on the automated processing of your personal data in the activities described in this Term.

What rights do I have in relation to my personal data?

Every holder of personal data has rights in relation to personal data, and Votorantim Cimentos respects their rights under the LGPD. Under applicable legislation, user rights must be exercised in a way that also protects the industrial and commercial secrets of Votorantim Cimentos and third parties, as well as the fundamental rights of third parties.

You have the following rights in relation to your personal data:

1. Right to confirm processing and right to access
   You have the right to obtain confirmation of the existence of the processing activity of your personal data. If Votorantim Cimentos processes your personal data, you have the right to access, that is, to obtain a simplified or complete statement about the categories of personal data processed, the origin of the data and the purposes of the processing. If your personal data is processed based on your consent, or on a contract signed between You and Votorantim Cimentos, You also have the right to obtain a full copy of the personal data that is processed based on consent or contract.
2. Right to correction
   You have the right to request the correction of incomplete, inaccurate or outdated data about You.
3. Right to anonymization, blocking or deletion
   In certain cases, when your personal data is unnecessary, excessive or is treated in non-compliance with the LGPD, you have the right to request the anonymization, blocking or deletion of this data.
4. Right to data portability
   In certain cases, as defined and to the extent required by ANPD, and always respecting the commercial and industrial secrets of Votorantim Cimentos, You have the right to the portability of your personal data to another company.
5. Right to deletion
   In cases where your data is processed based on your consent, You have the right to request the deletion of such personal data, except in cases where Votorantim Cimentos has the right to retain the data under the terms of the LGPD.
6. Right to information about shared use of data
   You have the right to obtain information about the public and private entities with which Votorantim Cimentos shared your personal data.
7. Right to refuse and revoke consent
   Whenever we ask for your consent to process your personal data, you have the right to refuse consent. We will always inform you about this right, and about the consequences if you prefer not to give consent to a processing activity. Furthermore, whenever You consent to the processing of your personal data for a specific purpose, You may revoke your consent at any time, with all processing activities carried out up to the date of revocation being validated.
8. Right to petition the ANPD
   You have the right to petition Votorantim Cimentos before the National Data Protection Authority – ANPD in relation to your personal data.
9. Right to object to unlawful processing
   You have the right to object to any processing activity of your personal data that violates the provisions of the LGPD.
10. Right to review decisions based solely on automated processing
    You have the right to request a review of decisions made solely on the basis of automated processing of personal data that affect your interests, including decisions intended to define your personal, professional, consumer and credit profile or aspects of your personality.

To exercise any of these rights, please contact us as indicated in the item below (Who can I contact regarding this matter?).

Who can I contact regarding this matter?

If You have any doubts, questions or concerns regarding this Privacy Policy, or if You wish to exercise your rights as a rights holder, You may contact the person in charge of Votorantim Cimentos via email: LGPD@vcimentos.com.

If You want to exercise your rights as a holder, you can submit your request through our holder request form.

Changes to the Privacy Policy

For legal and/or organizational reasons, this Privacy Policy may change. We therefore suggest that this Privacy Policy be checked regularly, making reference to the most recent version. If Votorantim Cimentos makes changes that it believes are important, users will be notified through the Website.

Links to third party websites

While browsing, content that links to third-party websites may be seen. Votorantim Cimentos cannot access or control cookies or other functions used by third-party websites and the procedures of these external websites are not regulated by our Privacy Policy. Accordingly, it is necessary to contact and/or consult directly with these third parties to obtain additional information regarding their privacy protection procedures.

Date of last change: July 04, 2022